2021年6月英语四级真题第3套 Part III Section A
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2021年6月英语四级真题第3套 Part III Section A

议论文 · 完形填空(选词填空) · 真题文章逐层精读

本页是 2021年6月英语四级真题第3套 Part III Section A 文章的精读视角页——这篇议论文全文 228 词、6 段,CEFR 难度 B2(B2 级在英语四级文章中占 46%),作者立场为「消极批判」;英文原文之外,本篇已有的 11 项精读维度逐项展开,其中能迁移到其他英语四级真题文章的判断方法(篇章结构、修辞、言外之意、作者态度、体裁速判)随各维度一并讲透。

精读最佳实践

本页解析里的段号(P1)都可以点——点一下,原文在顶部翻开并定位到该段,解析引用的原文同步标亮;合上原文,你还停在刚才读到的位置。点 P1 试试。

PASSAGE · 文章原文

6 段英文原文

以下为2021年6月英语四级真题第3套 Part III Section A 的完形填空(选词填空)原文,共 6 段。左侧 P1–P6 是段落编号——本页全部解析(结构、逐段、修辞、自检题)都以它为坐标回指原文,点击解析里的段号,原文即在顶部翻开并定位到该段、引用的原文同步标亮;合上原文仍停在当前阅读位置。原文保持卷面形态,不带翻译与标注。

Nowadays you can't buy anything without being asked to provide a rating of a company's performance on a five-star scale.

I've been asked to rate my "store experience" on the EFTPOS terminal before I can pay. Even the most commonplace activities, such as calling Telstra or picking up a parcel from Australia Post, are followed by texts or emails with surveys asking, "How did we do?"

Online purchases are routinely followed up by a customer satisfaction survey. Companies are so desperate for a hit of stars that if you delete the survey the company sends you another one.

We're prompted to rate our apps when we've barely had a chance to use them. One online course provider I use asks you what you think of the course after you've only completed roughly 2 per cent of it.

Economist Jason Murphy says that companies use customer satisfaction ratings because a shining display of star feedback has become the nuclear power source of the modern economy.

However, you can't help but wonder if these companies are basing their business on fabrications(捏造的东西). I confess that with online surveys I just click the option that's closest to my mouse cursor(光标) to get the damn thing off my screen. Often the star rating I give has far more to do with the kind of day I'm having than the purchase I just made.

PARAGRAPHS · 逐段精读

6 段逐段主旨与解读

逐段拆解2021年6月英语四级真题第3套 的这篇原文——每段给出英文段落主旨、段落标题与中文解读,并提炼一条「这段为什么这样读」的具体方法。

  1. P1

    Ratings Everywhere

    Customer ratings have become an unavoidable part of purchases.

    本段承担 opening 的功能,先指出企业索取 rating 已成为消费者购物时的常态,从而引出全文对这种过度评分文化的质疑。

    抓范围绝对词
  2. P2

    Surveys in Daily Life

    Rating requests invade routine customer interactions.

    本段通过线下付款、电信咨询和取包裹等 examples,把首段笼统的“无处不在”具体化,增强了企业索评过度这一论点的可信度。

    归并并列事例
  3. P3

    The Chase for Stars

    Companies aggressively pursue online customer ratings.

    本段把批评焦点由“评价很多”推进到“企业过分执着于星级”,为后文说明企业为何依赖评分、以及这种依赖为何可疑作了铺垫。

    抓贬义态度词
  4. P4

    Ratings Too Soon

    Companies solicit ratings before customers have enough experience.

    本段进一步揭示评分机制失真的一个原因:顾客尚未充分使用产品就被要求评价,feedback 自然难以反映真实质量,也为末段的“不可靠”结论蓄势。

    锁定时间证据
  5. P5

    The Power of Star Feedback

    Star ratings have become a powerful force in the modern economy.

    本段从企业角度解释疯狂索评的深层动机:星级反馈能带来巨大的经济价值。它使文章论证由“现象描述”转入“原因说明”,也强化了后文质疑其真实性的必要性。

    定位引语功能
  6. P6

    Meaningless Ratings

    Arbitrary customer ratings make business feedback unreliable.

    本段是全文的批评性落点:企业虽然把星级评分当作重要经济资源,但顾客常为摆脱问卷而随意作答,导致这种被高度依赖的 feedback system 缺乏真实性和可靠性,完整呼应文章主旨。

    区分证据与结论
SELF CHECK · 段落自检题

6 道逐段细节自检题

针对2021年6月英语四级真题第3套这篇原文,每段配 1 道细节题( 1 个正确项 + 5 个干扰项 ,由懒笔记精读引擎基于本段命制,非试卷原题)。 选项默认中性;点「显示答案与解析」展开正确项、解析与最快解法,现代浏览器会同步高亮正确选项。

  1. 第 1 段 定位词 commonly making purchases

    What are consumers commonly asked to do when making purchases?

    • A They are required to explain why they chose a particular product.
    • B They are asked to compare prices offered by different companies.
    • C They are asked to rate a company's performance on a five-star scale.
    • D They must give a detailed written review of every purchase.
    • E They are encouraged to download a company's shopping app.
    • F They are asked to report problems with the products they buy.
    显示答案与解析 收起答案与解析

    正确答案:C

    该项完整保留了核心动作 rate、对象 a company's performance 和标准 five-star scale,三层信息彼此对应。命题人设置的障碍在于,考生可能只记住 rating 而漏掉评价对象,或把后文的 store experience 误当作这里的准确表述。正确项既不扩大为所有购物行为,也没有缩窄为某一种付款方式。

    三格核验 时间紧张时,直接抓题干的动作场景 making purchases,并在 第1段 进行同义扫读,优先寻找 buy 与 rating 的紧邻关系。不要逐项翻译全部选项,而是用“三格核验”检查正确项:动作、评价对象、量表标准是否同时成立;三格齐全的正确项即可锁定。

  2. 第 2 段 定位词 EFTPOS terminal

    When was the writer asked to rate the "store experience" on the EFTPOS terminal?

    • A Immediately after the writer had paid.
    • B While the writer was waiting to collect a parcel.
    • C After the writer had received a survey by email.
    • D Before the writer was able to pay.
    • E Only after the writer had contacted Telstra.
    • F When the writer had finished using the service.
    显示答案与解析 收起答案与解析

    正确答案:D

    正确项准确复现了原文的时间关系:评价请求发生在付款完成之前。障碍设置在于,选项会围绕 pay 构造不同的时间顺序,考生若只抓到 payment 而忽视 before,就容易误选。该项语言简洁,但其逻辑方向与原句完全一致。

    事件画箭头 最高效的做法是用 EFTPOS terminal 直达 第2段,只读其所在句,不通读整段。然后把 rate 和 pay 抽成两个事件,用原句的连接词给它们画时间箭头;与箭头方向一致的正确项立即成立,其余带有同段词汇的选项一律暂不受理。

  3. 第 3 段 定位词 deletes satisfaction survey

    What may a company do if a customer deletes its satisfaction survey?

    • A It may stop sending surveys to that customer.
    • B It may offer the customer a refund for the purchase.
    • C It may replace the survey with a phone interview.
    • D It may ask the customer to rate a different company.
    • E It may send the customer another survey.
    • F It may wait until the customer completes an online course.
    显示答案与解析 收起答案与解析

    正确答案:E

    该项准确对应条件后的结果:公司面对被删除的 survey,会再发送 another one。命题障碍在于 another 看似只是数量信息,实则决定了行为方向,说明公司没有放弃,而是重复发送。may 与原文的叙述强度相匹配,没有无依据地强化为必然结果。

    删后追动词 从 deletes 这一条件动作直跳 第3段,锁定包含 if 的整句。采用“删后追动词”法:不重读背景,只看条件句后公司发出的核心动作,并检查正确项是否保留重复含义。这样可迅速排除所有看似合理却改写了后续行为的选项。

  4. 第 4 段 定位词 online course provider

    Why does the writer mention an online course provider?

    • A To prove that online courses are less useful than mobile apps.
    • B To explain how students can complete a course more quickly.
    • C To suggest that course providers should charge lower fees.
    • D To show that most users finish only 2 per cent of a course.
    • E To show that course ratings are more reliable than store ratings.
    • F To show that people are asked for ratings before they have sufficient experience.
    显示答案与解析 收起答案与解析

    正确答案:F

    该项没有停留在 online course 的表面材料,而概括出例子要证明的观点:评价请求来得过早。sufficient experience 准确整合 barely had a chance to use 和 roughly 2 per cent 的不足程度。障碍在于,题干问 why,正确项必须回答论证目的,不能只重复课程完成比例。

    数字反推 快速定位时,以 online course provider 直达 第4段,随后只做“数字反推”:看到 roughly 2 per cent,不计算数字,而把它译成“体验极少”的论证信号。再选择能够概括这种信号、并解释例证用途的正确项;所有只复述数字或扩展到课程质量的选项都可快速排除。

  5. 第 5 段 定位词 Jason Murphy value customer satisfaction ratings

    According to Jason Murphy, why do companies value customer satisfaction ratings?

    • A Because prominent star feedback has become a powerful force in the modern economy.
    • B Because customer ratings can replace all other forms of advertising.
    • C Because ratings allow companies to reduce the price of their products.
    • D Because surveys ensure that every customer is satisfied with a purchase.
    • E Because negative ratings are required by government regulators.
    • F Because customers prefer to complete long surveys after every transaction.
    显示答案与解析 收起答案与解析

    正确答案:A

    该项将 shining display of star feedback 和 nuclear power source of the modern economy 进行合理意译,准确传达评分展示具有巨大经济影响力。障碍在于 nuclear power source 是比喻,不应机械理解为真实能源;同时 prominent 对应 shining display,避免把重点误放在顾客个人满意度上。

    比喻换量级 先用 Jason Murphy 直达 第5段,再使用“比喻换量级”法:将 nuclear power source 迅速转换为“极强经济驱动力”,不做字面翻译。随后选择与这种强度和经济影响均匹配的正确项;带有 replace all、ensure every 等绝对化结构的选项可优先剔除。

  6. 第 6 段 定位词 greater influence star rating

    What does the writer say often has a greater influence on the star rating given?

    • A The quality of the purchase the writer has just made.
    • B The kind of day the writer is having.
    • C The number of surveys sent by the company.
    • D The percentage of an online course already completed.
    • E The reputation of the company requesting the rating.
    • F The position of the survey option nearest the mouse cursor.
    显示答案与解析 收起答案与解析

    正确答案:B

    正确项对应比较结构中权重更高的一端,说明评分常受当日个人状态影响,而非完全反映购买体验。障碍在于 purchase 也出现在同一句中,考生若只抓最近的名词或按常识认为评分应基于消费经历,就会选错比较方向。

    比较句看重端 用 star rating 锁定主题后,不逐段寻找同词,而是专扫全文的比较级,far more 会立即将你带到 第6段。采用“比较句只看重端”法:先确定被强调的一端,再匹配正确项;含 purchase 等原词的选项即使词面最像,也必须按比较方向降级。

STRUCTURE · 篇章结构

5 个意群的议论文骨架

按议论文 的行文骨架切分意群,每个意群标注它覆盖的段落与对主旨的作用——逐段读完后回到这里俯瞰全篇,能看清作者为什么按这个顺序行文。

  1. 引言 P1

    评分请求无处不在

    这个 opening paragraph 直接 present 了一个 universal phenomenon——现在 purchase anything 都会被要求 provide rating on a five-star scale,这是全文讨论的 starting point

    作为 introduction,这个 paragraph 通过 generalized statement 引出了 customer rating 的 prevalence,为后文 elaborate 这个 phenomenon 的具体 manifestations 和问题奠定 foundation

    引出评分泛滥现象
  2. 分论点 P2

    线下购物场景的评分困扰

    这个 supporting paragraph 通过 concrete examples 展示 offline shopping scenarios 中的 rating requests——从 EFTPOS terminal payment 到 Telstra calls,再到 Australia Post parcel pickup,demonstrate 了 rating culture 如何 penetrate everyday activities

    这个 paragraph 作为 first supporting point,provide specific instances 来 substantiate 引言中的 general claim,通过 personal experiences 让 abstract observation 变得 concrete and relatable

    列举线下实例
  3. 分论点 P3 P4

    线上购物的评分轰炸

    这两个 paragraphs 共同 address online shopping context 中的 rating obsession——第3段 focus on post-purchase surveys 和 companies' desperation for ratings,第4段 highlight premature rating requests 如 apps 和 online courses,together demonstrate 线上场景中 rating requests 的 aggressive nature

    这个 meaning unit 作为 second supporting point,not only provide more examples 还 escalate the criticism——从 routinely followed up 到 so desperate 再到 barely had a chance,progressively reveal companies' unreasonable behavior

    展现线上过度索评
  4. 分论点 P5

    企业依赖评分的动机

    这个 explanatory paragraph 引入 expert perspective(economist Jason Murphy)来 explain why companies obsess over ratings——因为 star feedback 成为了 nuclear power source of modern economy,provide 一个 economic rationale behind 前面描述的 phenomenon

    这个 paragraph 在 argumentation 中起到 bridging role——它 acknowledge 企业行为背后有 legitimate economic reasons,为下一个 critical perspective 提供 contrast 和 balance,strengthen overall argument 的 credibility

    揭示商业驱动力
  5. 结论 P6

    评分系统的虚假性质疑

    这个 concluding paragraph 通过 however 引入 critical turn,question 评分系统的 reliability——作者 confess 自己 arbitrarily click options 和 ratings 受 mood 影响,ultimately challenge 企业 base business on fabrications 的做法,complete 整个 argument arc

    作为 conclusion,这个 paragraph deliver 文章的 central critique——前面的 examples 都是 building up to 这个 revelation that ratings are meaningless。通过 personal admission(I confess)增强 authenticity,make 整个 argument culminate in 对系统 validity 的根本性 questioning

    点破评分不可靠
MAIN IDEA · 速判主旨

5 步定位这篇文章的主旨

不读完全篇也能锁定主旨——以下 5 步按2021年6月英语四级真题第3套 这篇原文的实际行文顺序给出,每步说明看哪里、看出什么,可直接迁移到其他英语四级文章。

  1. 识别开头现象描述 P1

    议论文的 first paragraph 通常会 introduce 一个 phenomenon 或 issue 来 set the stage,这个 opening 为后续的 argument 和 evaluation 提供 context,是理解 main idea 的 starting point。

  2. 捕捉例证堆积模式 P2 P3 P4

    中间段落通过 pile up examples 来 demonstrate 这个 phenomenon 的 pervasiveness 和 intensity,这种 accumulative structure 本身就在 argue 这个 practice 已经变得 excessive 或 problematic,为后续的 critical evaluation 做铺垫。

  3. 锁定转折处立场 P6

    议论文的 core argument 经常出现在转折之后,因为作者先 present 一个 seemingly reasonable practice(公司 collect feedback),再通过 however 引入 problematic aspect,这个 contrast 正是 main idea 的关键所在。

  4. 挖掘作者自白 P6

    作者用 personal experience 来 reveal 这些 ratings 的 arbitrary nature 和 meaninglessness,这个 insider confession 直接 undermine 前面提到的整个 feedback system,构成了议论文的 central critique。

  5. 这个 comprehensive view 把各个 components 串联起来,让你看到议论文如何 layer by layer build 一个 complete argument。每个 section 都有 specific function,combined together 它们 form 一个 coherent critique of the rating system。

主旨信号词 can't...without P1 so desperate P3 however P6 can't help but wonder P6 fabrications P6 I confess / I just click P6 far more to do with...than P6

MAIN IDEA · 主旨

这篇文章在说什么

公司对几乎每一次互动都过度要求客户评分,但这些无处不在的满意度调查已变得毫无意义,因为客户往往只是为了关闭调查而随意评分,这削弱了企业严重依赖的反馈系统的可靠性。
Companies excessively demand customer ratings for virtually every interaction, but these ubiquitous satisfaction surveys have become meaningless as customers often provide arbitrary ratings just to dismiss them, undermining the reliability of this feedback system that businesses heavily depend on.
WORD INFERENCE · 生词推断

4 个生词的上下文推断

不查词典,只用文中线索推出词义——每个词给出推断出的释义与 完整推理链。已收录进英语四级高频真题词集的单词可点击进入词条页。

  • commonplace 普通的;常见的;平凡的

    我们来串联一下这些 clues。首先从 examples 看,calling Telstra 和 picking up parcels 都是极其 ordinary 的日常行为。然后从 word formation 角度,'common' + 'place' 的组合本身就暗示了普通、常见的含义。最后,'even' 这个 logical connector 进一步确认了这一点——作者想说的是,连最普通不过的 activities 都逃不掉被要求 rating。三条线索共同指向同一个方向。

    复合词拆解+例证验证
  • routinely 例行地;常规地;习惯性地

    让我们整合这些 evidence。First,从 immediate context 看,online purchases 和 surveys 之间存在稳定的对应关系。Second,从 word structure 看,'-ly' suffix 告诉我们这是个描述方式的 adverb。Third,从 broader context 看,整篇文章都在讲 rating requests 的无处不在。综合起来,'routinely' 应该是在描述一种 regular、habitual 的发生方式。

    副词+行为频率分析
  • desperate 极度渴望的;迫切的;不顾一切的

    整合所有 clues:从 behavioral evidence 看,companies 会 persistently resend surveys,这是 extreme action。从 economic context 看,star ratings 是 'nuclear power source',说明 stakes 很高。从 grammatical structure 看,'so desperate... that' 强调了程度的 extremity。从 collocation 看,'desperate for' 暗示 intense desire。所有 evidence 都指向一种 extreme、urgent、possibly unreasonable 的状态。

    行为+动机+程度三维推断
  • prompt 促使;引发;提示

    综合分析这些 clues:从 grammar 看,passive construction 表明外部 agent 在引发我们的 rating action。从 contextual parallelism 看,'prompt' 和 'ask' 是描述相同 phenomenon 的不同 verbs。从 timing 看,这个 action 发生得很快很主动。结合起来,'prompt' 应该是指某种引发、促使的动作,可能比单纯的 'ask' 更强调 immediacy 和 initiative。

    语法+同义网络+时机特征
RHETORIC · 修辞手法

6 处修辞手法与仿写

每处修辞给出它在本文的具体用法、同类信号词清单与一份可直接套用的 写作仿写建议——读完能认,也能写。

  • 举例论证

    P2 P3 P4

    作者通过 concrete examples 来证明 rating requests 无处不在这个 central claim。先提到在 EFTPOS terminal 上被要求 rate store experience,然后列举 calling Telstra 和 picking up parcels 这些 commonplace activities 都会收到 surveys。这些 specific instances 让读者产生 shared experience 的共鸣,强化了 companies excessively demand ratings 这个论点的 credibility 和 relatability。

    信号词 for example for instance such as like take... for example consider including

    仿写: 写作时要选择 readers 能够 relate to 的 everyday examples。不要只说 "people are busy",而要写 "students juggle classes, part-time jobs, and assignments"。先提出你的 main point,然后用 2-3 个 concrete examples 来 illustrate。模版:[观点] + For instance/Take... for example + [具体例子1] + [具体例子2] + These examples demonstrate that [回扣观点]。

  • 引用论证

    P5

    作者 cites economist Jason Murphy 的观点来解释 why companies 如此 obsessed with star ratings。Murphy 指出 star feedback 已成为 modern economy 的 nuclear power source。这个 expert opinion 为文章提供了 authoritative support,揭示了现象背后的 economic rationale,让读者理解这不仅是 annoying practice,而是有深层 business logic 的 systematic behavior。

    信号词 according to says states argues claims points out notes observes explains suggests

    仿写: 使用 quotations 时要确保 cited source 与你的 argument 直接相关。先 introduce the expert 及其 credentials,然后 present 其观点,最后 connect 回你的 main argument。避免 quote dropping(只引用不分析)。模版:According to [专家及身份], "[引用内容]/[转述内容]" + This [explains/suggests/demonstrates] that [联系你的论点]。

  • 因果论证

    P6

    作者在 第6段 建立了 causal chain:因为 customers 只是 randomly click options(cause),所以 ratings 反映的是 the kind of day 而非 actual purchase experience(effect),最终导致 entire feedback system 变得 unreliable。这个 cause-and-effect relationship 直接 undermines 前面提到的 companies' reliance on ratings,揭示了系统的 fundamental flaw,支撑了文章关于 surveys becoming meaningless 的 central thesis。

    信号词 because since as a result therefore thus consequently leads to causes due to so hence

    仿写: 建立因果关系时要 ensure logical rigor。先 identify the cause,然后 trace 其如何 lead to the effect,必要时解释 intermediate steps。避免 post hoc fallacy(时间先后不等于因果)。可以用 personal experience 来 illustrate,但要 connect 到 broader implications。模版:Because/Since [原因] + [中间过程] + [结果] + This demonstrates/reveals/shows that [deeper insight]。

  • 对比论证

    P5 P6

    作者对比了 companies' intention(获得 meaningful feedback to base business decisions on)和 actual reality(customers provide arbitrary ratings that are fabrications)。第5段 展示 companies 认为 star ratings 是 nuclear power source 的 idealized view,而 第6段 揭示 reality 是 customers just click randomly。这个 sharp contrast 突出了 gap between expectation and reality,强化了 feedback system 已经 fail 的论点。

    信号词 however in contrast on the other hand whereas while unlike but yet conversely rather than

    仿写: 使用对比时要 ensure 两个 elements 是 comparable 且 relevant to your argument。不要只 present differences,要 explain why the contrast matters。可以用 parallel structure 来强化对比效果。先 establish 一方,然后用 transitional word 引入另一方,最后 analyze the significance。模版:[A的情况] + However/In contrast/Yet + [B的情况] + This contrast reveals/highlights/demonstrates that [insights from the comparison]。

  • 比喻修辞

    P5

    Murphy 将 star feedback 比作 "nuclear power source",这个 vivid metaphor 极其生动地表达了 ratings 在 modern economy 中的 central and immense power。Nuclear power 意味着 incredibly potent、essential、但 potentially dangerous,这个 figurative language 不仅强调了 importance,还暗示了其 overwhelming influence。这个 metaphor 让抽象的 economic concept 变得 tangible and dramatic。

    信号词 is become like as 似 如同 象征

    仿写: 创造 metaphors 时要选择 readers familiar with 的 source domain 来 illuminate unfamiliar target domain。确保两者之间有 meaningful parallels 而非 superficial similarity。不要 over-explain metaphor,让它 speak for itself。可以 extend metaphor across sentences 来 deepen the comparison。模版:[A] is the [B] of [context] / [A] has become [B] + [可选:延伸比喻的细节] + This [metaphorical language] shows [deeper meaning]。

  • 反问修辞

    P6

    作者用 "you can't help but wonder if these companies are basing their business on fabrications" 这个 rhetorical structure 引导读者 question companies' practices。虽然 grammatically 是 statement,但 "can't help but wonder if" 带有 implied questioning,引导读者 arrive at 作者想要的 conclusion:这些 ratings 是 unreliable 的。这种 technique 比 direct assertion 更有 persuasive power,因为让读者感觉是 自己得出的结论。

    信号词 can't help but wonder one might ask isn't it how can who would what if can we really is it possible that

    仿写: 使用反问时要 ensure 答案是 obvious 的,否则会 backfire。可以用 "Can we really...?", "Isn't it...?", "How can...?" 等 structures。注意 tone:反问可以是 challenging、ironic、或 thought-provoking。将它 place 在 transition points 来 shift argument direction。模版:Can/Isn't/How [反问句] + [接下来给出明确的答案或evidence] / One can't help but [question/wonder/ask] whether [质疑的内容]。

IMPLIED MEANING · 言外之意

9 处话里有话

作者没有明说、但靠信号词传递出来的态度与暗示——每处给出原文片段、信号词类型与解读。

  • 评分请求的过度泛滥

    P1
    Nowadays you can't buy anything without being asked to provide a rating

    双重否定类 can't...without cannot...without never...without hardly...without scarcely...without no...without not...without

    这个 opening sentence 开篇句通过 can't...without 的 double negative structure 双重否定结构,actually conveys 实际传达的是:评分请求已经 ubiquitous 无处不在到了 annoying 令人烦恼的程度。这种 rhetorical device 修辞手法为全文的 critical tone 批判基调 set the stage 奠定基础,直接 support 支撑文章主旨中关于 companies excessively demand 公司过度要求的论断,establish 建立了作者对这种 phenomenon 现象的 negative stance 否定立场

  • 评分流程对正常交易的侵入

    P2
    I've been asked to rate my 'store experience' on the EFTPOS terminal before I can pay

    时间顺序倒置类 before before I can even before not until only after must...before

    这个 example 例子通过 before I can pay 揭示了一个 absurd situation 荒谬情境:顾客必须 complete the rating 完成评分才能 proceed with payment 进行支付。这种 temporal reversal 时间倒置 emphasizes 强调了评分请求的 intrusiveness 侵入性,directly supports 直接支撑文章主旨中 virtually every interaction 几乎每次互动都被要求评分的观点,同时 illustrate 说明了这种 practice 做法如何 disrupt 扰乱 normal customer experience 正常顾客体验

  • 评分请求对日常行为的渗透

    P2
    Even the most commonplace activities, such as calling Telstra or picking up a parcel from Australia Post, are followed by texts or emails with surveys

    极端强调类 Even even even the most not even even if even though even so

    这句话通过 even the most commonplace activities 强调即使是 calling a service provider 打电话给服务商或 picking up a parcel 取包裹这样的 trivial routine 琐碎日常都要 followed by surveys 被调查跟随。这种 extreme example 极端例子 reinforces 强化了文章主旨中 virtually every interaction 几乎每次互动的论断,demonstrate 展示评分请求的 omnipresence 无处不在已经到了 ridiculous 荒谬的地步,为后文的 criticism 批评 build momentum 积蓄力量

  • 企业对评分的病态渴求

    P3
    Companies are so desperate for a hit of stars that if you delete the survey the company sends you another one

    因果夸张类 so...that so desperate that such...that to such an extent that to the point that so much that

    这句话用 so desperate for a hit of stars 描绘企业对星级评分的 addiction-like craving 类似成瘾的渴望,以至于 send another survey 发送另一份调查如果第一份被 delete 删除。这个 exaggerated causal relationship 夸张的因果关系 satirizes 讽刺了企业对 customer ratings 客户评分的 unhealthy obsession 不健康痴迷,perfectly echoes 完美呼应文章主旨中 excessively demand 过度要求的核心论点,同时为后文关于 these ratings 这些评分 unreliability 不可靠性的论述 foreshadow 埋下伏笔

  • 评分请求的荒谬时机

    P4
    We're prompted to rate our apps when we've barely had a chance to use them

    模糊限制语类 barely hardly scarcely barely had a chance to hardly even scarcely begun just started

    这个 statement 陈述通过 barely had a chance to use them 指出用户 haven't even properly experienced 甚至还没有适当体验 the app 应用时就被 prompted to rate 提示评分。这种 premature timing 过早时机的 absurdity 荒谬性 strengthens 加强了文章主旨中关于 meaningless surveys 无意义调查的论点,illustrate 说明为什么 customers provide arbitrary ratings 顾客会提供随意评分——因为他们 lack sufficient basis 缺乏足够基础来 make informed judgment 做出知情判断

  • 极端案例强化评分的荒谬

    P4
    One online course provider I use asks you what you think of the course after you've only completed roughly 2 per cent of it

    数字对比类 only...roughly 2 per cent only...2 per cent just...1% merely...a fraction as little as no more than barely...5%

    这个 concrete example 具体例子用 only completed roughly 2 per cent 精确 quantify 量化了 the absurdity 荒谬性:顾客 barely started 几乎没开始 the course 课程就要 provide feedback 提供反馈。这个 numerical evidence 数字证据 vividly demonstrates 生动展示了文章主旨中 arbitrary ratings 随意评分产生的 root cause 根本原因——评分请求的 timing 时机 so premature 如此过早以至于 any rating given 给出的任何评分 cannot be meaningful 不可能有意义,directly undermines 直接削弱了 the reliability 可靠性 of this feedback system 反馈系统

  • 经济学家观点引入的反讽

    P6
    However, you can't help but wonder if these companies are basing their business on fabrications

    转折类 However however but yet nevertheless nonetheless on the contrary

    这个 pivotal transition 关键转折用 however 引入作者对 economist's positive view 经济学家积极观点的 counterargument 反驳论证,通过 can't help but wonder 表达 strong doubt 强烈怀疑企业是在 basing business on fabrications 把生意建立在虚假信息上。这个 turning point 转折点 marks 标志着文章 shift 转向 the core criticism 核心批评,直接 lead into 引入文章主旨中关于 these surveys have become meaningless 这些调查变得无意义的论断,为后续 personal confession 个人坦白 pave the way 铺平道路

  • 作者坦白揭示评分随意性

    P6
    I confess that with online surveys I just click the option that's closest to my mouse cursor to get the damn thing off my screen

    坦白认错类 I confess I admit to be honest frankly I'll be frank truthfully in all honesty

    这个 candid admission 坦率承认通过 I confess 揭示作者自己 just click the option closest to cursor 只是点击最接近光标的选项来 get rid of 摆脱调查。这种 honest confession 诚实坦白 powerfully validates 有力验证了文章主旨中 customers provide arbitrary ratings 顾客提供随意评分的核心论点,同时 imply 暗示这种 behavior 行为 not unique 并非独特而是 widespread 普遍现象,直接 demonstrate 展示了为什么 these ubiquitous surveys 这些无处不在的调查 have become meaningless 变得毫无意义

  • 评分与实际体验的脱节

    P6
    Often the star rating I give has far more to do with the kind of day I'm having than the purchase I just made

    对比强化类 far more...than much more...than way more...than significantly more...than far less...than has more to do with...than

    这个 revealing comparison 揭示性对比指出 star rating 星级评分 has far more to do with 与作者 the kind of day 当天心情的关系 far exceeds 远超 the purchase itself 购买本身。这个 explicit admission 明确承认 conclusively proves 决定性地证明了文章主旨的 final claim 最终论断:customer ratings 客户评分 arbitrary 随意且 unreliable 不可靠,从而 undermining the entire feedback system 破坏整个反馈系统 that businesses heavily depend on 企业严重依赖的系统,完成全文的 logical closure 逻辑闭环

AUTHOR ATTITUDE · 作者态度

作者态度:消极批判

结论先行:本文作者态度为消极批判( skeptical and critical)。下面是按步骤还原的判断过程与文中的态度信号词。

  1. 开篇语气定调 P1

    议论文的 opening paragraph 常常 establish 作者的 stance。这里用 'can't...without' 这种 double negative structure 强调 inevitability,但 context 显示这是 unwelcome 的 inevitability,所以能判断 attitude 是 critical 而非 neutral。

  2. 堆砌负面实例 P2 P3 P4

    议论文中,当作者 continuously present examples 都指向 same negative quality 时,这是 building argument 的 signal。尤其 'Even the most commonplace' 这种 escalation language 显示作者认为这个 problem 是 pervasive 且 excessive 的。

  3. 引述后转折 P5 P6

    议论文中 quote experts 可以是 support 也可以是 set up for rebuttal。这里的 key 是看 transitional word。下一段立刻出现 'However',说明作者 present 这个 expert view 不是为了 agree,而是为了 challenge 或 add complexity。这种 structure 显示 critical thinking。

  4. 直陈个人质疑 P6

    议论文的 climax 往往是作者 most explicit statement。这里作者 transition from observation 到 personal confession,用 first-person narrative 来 illustrate 他的 point:这些 ratings 是 unreliable 且 annoying。'Confess' 这个 word 暗示他知道这个 behavior 可能 not ideal,但他 do it anyway,which undermines 整个 rating system 的 validity。

  5. 议论文的 overall attitude 要看 argumentative trajectory。这篇文章没有 balanced view 或 solutions,只有 criticism 和 personal evidence of system failure。从 'can't buy anything without' 到 'fabrications' 到 'damn thing off my screen',intensity 在 escalate,negativity 在 accumulate,没有 counterbalance。这种 one-sided presentation with increasing intensity 是 clear critical stance。

文中的态度信号词

  • can't...without P1

    这个 double negative structure 在这里 emphasize 一种 inescapability,但 context 是 negative。它 convey 作者感到这是 unwanted imposition,不是 neutral description,而是 complaint 的 starting point,immediately set critical tone。

    同类词 have to forced to no choice but to compelled to obliged to

  • Even P2

    这个 intensifier 表示 situation 已经 extend to unexpected or extreme cases。'Even the most commonplace activities' 暗示作者认为 rating requests 已经 pervade 到 ridiculous degree,escalate 他的 criticism,show 他觉得这个 practice 是 excessive。

    同类词 Even the most Not even So much so that To the point where Goes so far as to

  • desperate P3

    'Desperate' 是 strong negative word,describe companies 的 behavior as excessive and annoying。它 convey 作者认为 companies 的 pursuit of ratings 是 unreasonable 和 intrusive,clear expression of disapproval。

    同类词 frantically obsessed relentlessly aggressively pushy

  • can't help but wonder P6

    这是 express doubt 的 classic phrase。它 introduce questioning 而 softening it with 'can't help',但 effect 是 clear: 作者在 cast doubt on companies' practices。这种 rhetorical move 在议论文中 signal critical thinking 和 skepticism。

    同类词 one wonders raises the question makes you question leads one to doubt prompts skepticism

  • fabrications P6

    'Fabrications' 是 extremely strong negative word,directly accuse ratings of being false。它是作者 most explicit criticism,question 整个 system 的 legitimacy。这个 word choice 显示 deep skepticism 和 distrust。

    同类词 fake false manufactured artificial bogus

  • damn P6

    'Damn' 是 explicit frustration marker,emotional language that breaks formal tone。它 show 作者的 personal irritation 很 strong,willing to use mild profanity 来 express it。这种 emotional outburst 在议论文中是 very strong indicator of negative attitude。

    同类词 bloody cursed wretched annoying irritating

  • confess P6

    'Confess' introduce personal admission that undermines 整个 rating system。它 signal 作者要 reveal truth about how ratings actually work,increasing credibility of his criticism through self-disclosure。这种 honesty 加强了 his argument against 这个 practice。

    同类词 admit acknowledge to be honest frankly truthfully

GENRE · 速判体裁

30 秒判定这是一篇议论文

体裁决定读法与出题套路。以下判断步骤与标志词全部以本文为例,可直接迁移到其他英语四级 真题文章。

如何快速判断这是一篇议论文?

  1. 开头呈现待讨论现象 P1

    第1段 直接 point out 了一个 widespread phenomenon:现在购物后都会被要求 provide rating on a five-star scale。这是典型的议论文 opening,它 set up 了一个需要探讨的 social issue,而不是像说明文那样 introduce 某个事物的定义,也不像新闻报道那样 report 具体的 event with time and place。

  2. 列举个人经历佐证 P2 P3 P4

    第2段 到 第4段 都是 author's personal experiences:被要求 rate store experience、打电话给 Telstra、从 Australia Post 取包裹、online purchases 后收到 survey、使用 apps 和 online course 时被要求 rating。这些 examples 都是为了 demonstrate 第一段提出的 phenomenon 有多 pervasive,是典型的议论文 argumentation strategy,而不是说明文的 factual explanation 或新闻的 objective reporting。

  3. 引专家观点铺垫 P5

    第5段 引用了 Economist Jason Murphy 的观点来 explain 为什么 companies 如此 desperate for ratings,这个 expert view 是为了给 author 后续的 criticism 提供 context 和 contrast。议论文会 strategically use expert opinions 来 strengthen argument;而说明文会用 experts 来 present authoritative facts;新闻会用 multiple experts 来 maintain objectivity。

  4. 结尾表明批判立场 P6

    第6段 以 'However' 开头,直接 express author's skepticism:这些 companies 可能是 basing their business on fabrications。作者还 confess 自己 just click randomly 来 get the survey off screen,并且 rating 更多 depends on 自己的 mood 而不是 actual purchase experience。这是明确的 critical stance 和 personal judgment,是议论文的 hallmark。说明文不会有这种 subjective criticism,新闻不会如此 openly express personal opinion。

  5. 识别说服性意图 P1 P2 P3 P4 P5 P6

    这篇文章完整地 demonstrate 了议论文的 argumentative arc:从 presenting 一个 questionable social phenomenon,到 accumulating evidence of its prevalence,到 explaining its economic rationale,最后 challenging its validity。The author 不是在 explain how ratings work(说明文),也不是在 report a news event about ratings(新闻),而是在 argue that these ratings may be fundamentally flawed and unreliable。

哪些词暴露了议论文体裁?

  • can't help but wonder P6 立场表态词 can't help thinking have to admit must acknowledge it seems to me I would argue
  • I confess P6 立场表态词 I admit I believe I contend I maintain frankly speaking
  • However P6 论证逻辑连接词 however nevertheless nonetheless yet but
  • can't...without P1 观点引导词 it's impossible to...without there's no way to...without one cannot...without we can't ignore it's undeniable that
  • far more...than P6 论证逻辑连接词 rather than instead of not so much...as less about...and more about X over Y
SENTENCE INSIGHTS · 句子精讲

5 句真题句逐层精讲

下列真题句各有独立的句子解析页——中文翻译、结构树逐层拆解、成分与时态、考点讲解与真题高频词。点击句子进入完整解析。

FAQ · 常见问题

关于 2021年6月英语四级真题第3套 Part III Section A 的常见问题

2021年6月英语四级真题第3套 Part III Section A 文章的主旨是什么?
公司对几乎每一次互动都过度要求客户评分,但这些无处不在的满意度调查已变得毫无意义,因为客户往往只是为了关闭调查而随意评分,这削弱了企业严重依赖的反馈系统的可靠性。(英文表述:Companies excessively demand customer ratings for virtually every interaction, but these ubiquitous satisfaction surveys have become meaningless as customers often provide arbitrary ratings just to dismiss them, undermining the reliability of this feedback system that businesses heavily depend on.)
2021年6月英语四级真题第3套 Part III Section A 文章是什么体裁?难度如何?
体裁为议论文,作者立场是消极批判(skeptical and critical)。CEFR 难度 B2,全文 228 词、6 段;在英语四级全部 511 篇真题文章中,B2 级共 234 篇(占 46%)。
2021年6月英语四级真题第3套 Part III Section A 文章的篇章结构是怎样的?
全文 6 段按议论文骨架分为 5 个意群:引言 · 第1段——评分请求无处不在;分论点 · 第2段——线下购物场景的评分困扰;分论点 · 第3段、第4段——线上购物的评分轰炸;分论点 · 第5段——企业依赖评分的动机;结论 · 第6段——评分系统的虚假性质疑。
2021年6月英语四级真题第3套 Part III Section A 文章的作者态度是什么?
作者态度是消极批判(skeptical and critical)。判断路径:开篇语气定调 → 堆砌负面实例 → 引述后转折 → 直陈个人质疑 → 全文批判递进;文中的态度信号词包括 can't...without(第1段)、Even(第2段)、desperate(第3段)、can't help but wonder(第6段)、fabrications(第6段)、damn(第6段)、confess(第6段)。
2021年6月英语四级真题第3套 Part III Section A 文章中有哪些值得积累的生词?
按文中出现顺序共 4 个:commonplace(普通的;常见的;平凡的)、routinely(例行地;常规地;习惯性地)、desperate(极度渴望的;迫切的;不顾一切的)、prompt(促使;引发;提示),每个词的词义都可以由文中上下文线索推断得出。

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